Jesse Dickens
Contact
United States • jesse+hire@dickens.contact
Certifications
- Custom GPTs for Creative Problem Solving • LinkedIn • 2025
- Understanding and Supporting ADHD Colleagues in the Workplace • LinkedIn • 2025
- Google AI Essentials • Coursera • 2025
- Six Sigma Green Belt (CSSGB) • International Six Sigma Institute™ • 2023
Statement of Purpose
To contribute to a team driven by empowering the community of staff and patrons alike. I want to expressive myself creatively through continuous learning, facilitated by daily application of efficient workflows and seeking automation to improve operational effectiveness
Employment
Compliance Specialist
Orthopaedic Solutions Management
• Greater Tampa Bay Area • February 2024 - Present (2 years 3 months)
- Support practices statewide via on-site visits and walk-throughs
- Travel between locations for information technology audits and technical tasks, on-site investigations
- Provide guidance and education best-practices for systems setup
- Identify and troubleshoot systems-workflows surrounding hardware and software systems for federal compliance
- Communicate with local teams and shareholders regarding training media
- Manage projects in tandem with vendor and federal timelines
- Manage and produce status updates for providers and clinic leadership regarding license approvals and holds
- Contribute to team as necessary to ensure compliant operation in accordance with most-conservative federal and state mandates
- Produced and carried-out training material for all levels of organization across multiple regions
- Work with items under legal seal, maintained confidentiality
Quality Assurance Manager
Florida Orthopaedic Institute
• Greater Tampa Bay Area • September 2021 - February 2024 (2 years 6 months)
- Leverage written and oral communication skills to communicate analytical breakdowns of quality concerns to Risk, Compliance, and Shareholders
- Apply critical analytical and problem solving skills to bridge knowledge gaps between patients, vendors, providers, operations, and shareholders
- Document exchanges in accordance with legal guidelines
- Demonstrate strong inter-departmental workflow to bridge gaps in coverage
- Act as an ambassador for patient advocacy
Intake Trainer / Patient Services Coordinator
CORA Physical Therapy
• Greater Tampa Bay Area • July 2019 - November 2021 (2 years 5 months)
- Provided coverage by traveling as business needed
- Demonstrated commitment by showing enthusiasm and commitment to positive patient experience
- Clerical tasks (i.e. processing mail, scanning records)
Remote Tester
UserTesting
• Greater Tampa Bay Area • October 2015 - September 2021 (6 years)
- Applied flexible work-ethic and on-call scheduling to produce deliverables
- Self-managed role, fully remote
OSHA Compliance Supervisor
The Home Depot
• Greater Tampa Bay Area • January 2017 - July 2019 (2 years 7 months)
- Provided routine and ad-hoc training for varied workforce with differing levels of understanding of workplace safety protocols
Systems Engineering Board Intern
NOAA: National Oceanic & Atmospheric Administration
• Greater Tampa Bay Area • May 2014 - October 2014 (6 months)
- Worked on Hurricane Hunter Aircraft, demonstrating attention to detail for complex in-air systems
Education
Bachelor of Science - BS, Health Sciences: Healthcare Administration & Healthcare Information Technology
University of South Florida • December 2018
High School Diploma, Aeronautics/Aviation/Aerospace Science and Technology, General
International Baccalaureate
Online
www.linkedin.com/in/jesse-dee813
© 2026 Jesse Dickens ✲ jesse+hire@dickens.contact